Lokey Nissan
27758 U.S. Hwy 19 North Clearwater, FL 33761Sales: (888) 470-5345
- Service: (866) 952-1559
- Parts: (866) 952-1559
Print
Customer Testimonials
Hear What Our Customers Have to Say
4/28/2010
I gave a "Good" rating to Customer Service & Overall Experience because, I spoke to Sam he advised me that he would not be at the store on Tuesday, but that Larry would take care of me.
I called Larry's cell phone on Tuesday (his cell number was given to me by Sam at my request), Larry's mail box was full. I called his cell a little later and he answered. I was calling to tell him I'd be a little late. I also advised him that his cell mail box was full, he said he doesn't know how to empty it, I advised him to call his cell company for help.
When I arrived at Lokey, Larry passed me to Mike E. (a very nice and knowledgeable young man). THAT, was NOT the arrangement. I didn't want to have the salesman go to someone else for permission to make the deal (but THAT is EXACTLY what Mike had to do). I was disappointed to be "handed off". Otherwise it was a GOOD experience. Mike made sure that I was as happy as HE could make me. I DID have an attitude when I learned that I was being PASSED to someone else, THAT put a bad taste in my mouth from the START.
Frank took me out for a test drive, (I don't know why Mike couldn't go). Frank was very nice. I'm sorry I don't remember the name of the gentleman who was the foreman of the department that made sure the car was in tip top shape ascetically. He ALSO did a great job.
As far as recommending Lokey again, I WOULD (IF) I was ASSURED that the person who side they would see my recommendation, KEPT THEIR WORD.
Thank you Sharon Chapman
I gave a "Good" rating to Customer Service & Overall Experience because, I spoke to Sam he advised me that he would not be at the store on Tuesday, but that Larry would take care of me.
I called Larry's cell phone on Tuesday (his cell number was given to me by Sam at my request), Larry's mail box was full. I called his cell a little later and he answered. I was calling to tell him I'd be a little late. I also advised him that his cell mail box was full, he said he doesn't know how to empty it, I advised him to call his cell company for help.
When I arrived at Lokey, Larry passed me to Mike E. (a very nice and knowledgeable young man). THAT, was NOT the arrangement. I didn't want to have the salesman go to someone else for permission to make the deal (but THAT is EXACTLY what Mike had to do). I was disappointed to be "handed off". Otherwise it was a GOOD experience. Mike made sure that I was as happy as HE could make me. I DID have an attitude when I learned that I was being PASSED to someone else, THAT put a bad taste in my mouth from the START.
Frank took me out for a test drive, (I don't know why Mike couldn't go). Frank was very nice. I'm sorry I don't remember the name of the gentleman who was the foreman of the department that made sure the car was in tip top shape ascetically. He ALSO did a great job.
As far as recommending Lokey again, I WOULD (IF) I was ASSURED that the person who side they would see my recommendation, KEPT THEIR WORD.
Thank you Sharon Chapman
sharon52942
Valrico, FL
Valrico, FL
3/26/2010
Yoyr sales pro George was professional, honest and very friendly. He did not apply any pressure with the sales process and both my wife an I appreciate this very much. We realised that you were very busy and the Business Manager was professional and to the point. Great Job Lokey
Yoyr sales pro George was professional, honest and very friendly. He did not apply any pressure with the sales process and both my wife an I appreciate this very much. We realised that you were very busy and the Business Manager was professional and to the point. Great Job Lokey
gmorneau
Clearwater, FL
Clearwater, FL
3/26/2010
After visits with several other dealers recently while looking at available Nissan Cubes (and also at Honda Fits while making a decision) the staff at Lokey Nissan were by far the most pleasant to work with. Everyone we worked with was helpful, friendly, and gave us a great price without a lot of back and forth and high pressure. Overall a great experience and so far I love my car! It was a very busy night when we came to purchase the car last night and everyone was as efficient as they could be to try to get everyone processed as quickly as possible.
I also learned that my boss bought her car at your location and also had a positive experience. Her salesperson was also Jim Goins.
Thank you for a great car buying experience! I've already recommended Lokey Nissan to other people.
After visits with several other dealers recently while looking at available Nissan Cubes (and also at Honda Fits while making a decision) the staff at Lokey Nissan were by far the most pleasant to work with. Everyone we worked with was helpful, friendly, and gave us a great price without a lot of back and forth and high pressure. Overall a great experience and so far I love my car! It was a very busy night when we came to purchase the car last night and everyone was as efficient as they could be to try to get everyone processed as quickly as possible.
I also learned that my boss bought her car at your location and also had a positive experience. Her salesperson was also Jim Goins.
Thank you for a great car buying experience! I've already recommended Lokey Nissan to other people.
ernierubik
Saint Petersburg, FL
Saint Petersburg, FL
3/22/2010
George was very easy to work with. The whole experience was stress free. I'd recommend George and Lokey to anyone looking for a Nissan. Experience was night and day compared to Courtesy in Tampa. I almost wrote Nissan off altogether after going to Courtesy. Glad that you guys are around to keep the Nissan name in a good light. We also use Lokey for my wife's car (another make) and are very pleased with them too.
George was very easy to work with. The whole experience was stress free. I'd recommend George and Lokey to anyone looking for a Nissan. Experience was night and day compared to Courtesy in Tampa. I almost wrote Nissan off altogether after going to Courtesy. Glad that you guys are around to keep the Nissan name in a good light. We also use Lokey for my wife's car (another make) and are very pleased with them too.
jcouncilman
Tarpon Springs, FL
Tarpon Springs, FL
2/26/2010
This was definitely the most honest, helpful, and easy car buying experience I have ever had. Coming from a difficult financial situation, I found all the people I worked with to be compassionate and went out of their way to explain and try to help. I would recommend this dealer, but especially these employees, to anyone.
This was definitely the most honest, helpful, and easy car buying experience I have ever had. Coming from a difficult financial situation, I found all the people I worked with to be compassionate and went out of their way to explain and try to help. I would recommend this dealer, but especially these employees, to anyone.
kth
Palm Harbor, FL
Palm Harbor, FL